Frequently Asked Questions

The National Lender Desk enables you to focus on your business, while our team provides you with access to unique lender products and rates you may not otherwise have. We offer best-in-class service level and lender knowledge to the entire M3 Network of mortgage brokers.

Bottom line, you focus on your customer while we take care of the lender!

The Desk offers two levels of service. Please submit your deals based on your needs and experience level.

EXPRESS — We submit your fully packaged deal
SERVICE+ — We provide guidance and assist in structuring the deal

Yes. Your file must meet all requirements for the level you choose. See “Our Products” on our website.

The National Lender Desk provides regular status updates throughout the lifecycle of your file.Real-time status updates are available for BOSS users.

Yes. As long as you are not on that lender’s “Do not service” list.

No. Pre-approvals are not currently offered.

Please send an email to info@yourdesk.ca with any questions.

Yes.

No. National Lender Desk fees will only be charged on funded deals.However, if your deal is “Broker Complete” via the NLD and is subsequently cancelled and funded by another lender, you will be charged a nominal service fee of $100.

You can find it in BOSS.

Click on your name (top right corner) and select “Rates” in the dropdown menu. If you do not have access to BOSS, you will receive an email communication whenever there is a lender rate change.

Please refer to the Product Comparison Table available on our website under “Our Products.”

The National Lender Desk fees will be deducted directly from the commission payout once the deal is completed.

Yes, the National Lender Desk is licensed in every province. However, interprovincial deals can only be submitted in the Service+ service category. An additional $100 fee applies.

Yes. The National Lender Desk has Top Tier access with “B” Lenders, as well as private lenders and MICs.